​“Yaakov and Valubyl brought great experience and a meticulous process to help us reshape our onboarding process. I highly recommend him to anyone who wants to drive value through such a critical step in the customer acquisition process.”

"There are few people out there who understand the fundamentals of onboarding and activation as well as Yaakov.”

“Working with Yaakov at Databox has been a fantastic experience. He is always professional, insightful, and committed to our success. With Yaakov's support, we've seen remarkable improvements in our onboarding and activation flow. He helped us better understand our users and represented a fresh and different perspective of the entire activation and adoption flow that resulted in better business results. We are pleased with his contributions and recommend him highly.”

​“8 months ago we transitioned from sales-led to PLG and soon after that started working with Yaakov. He’s been a huge help finding ways to simplify our onboarding and he helped us set up our data in Mixpanel to track where users were dropping off at each step of the way. Since then we’ve already seen a huge jump in conversion rates!”

​“We were introduced to Yaakov Carno by the equally brilliant Kyle Poyar. At Stockpress, we’ve always believed in the power of self-serve—but we knew we weren’t getting people to value quickly or easily enough. That sense of “oh wow, this could really change how our team works” wasn’t quite there. Enter Yaakov.
From the get-go, he brought a thoughtful, methodical approach—asking the right questions, seeing things through the eyes of our customers, and helping us reframe how we show the value of Stockpress from the first click to the last. The work he’s done with us has been stellar (we can’t wait to share it), but just as impressive has been the way he works: curious, collaborative, and always delivering on what he says he will. A total joy to work with.”

“I want to give a huge shout-out to Yaakov. Over a year ago, our company was looking to implement product-led growth, and no one in our company had any experience. We reached out to Yaakov and within a few months, he was able to educate and implement product-led growth initiatives that significantly impacted our company's growth. Not only is he an expert in product-led growth, but he's an awesome individual to work with.”

"I think every SaaS company should work on their continuous onboarding and I'm 100% sure Yaakov would be a fantastic partner for that."

​"Yaakov really understands PLG deeply, and has a wonderful ability to break down complex topics in the space into easily consumable frameworks and visuals."

“Yaakov tremendously helped us bringing all our PLG initiatives to another level. First, with great expertise and a fresh pair of eyes to see obvious blockers we couldn't see anymore, second, keeping us accountable and dedicated to ship improvements week by week.”

Nailing onboarding is a critical part for the success of a SaaS business. While we've historically had strong activation rates, our product has evolved over the years and we needed to refresh our onboarding flow. This was going to be a delicate process, as we didn't want to break something that was working, but make it better and more customized with our increasingly diverse user-base. This is where Yaakov comes in - from start to find, he led us through a well polished process to refine our onboarding experience, and take it to the next level - increasing our ability to engage, activate and retain customers, in ways we have not thought of before. His framework is obviously the result of many trials and errors, and would present immense value for any B2B SaaS product. If you're a SaaS founder or product leader, looking to invest more in your PLG motion and build out your onboarding journey, Yaakov is your guy. Highly recommended!

​“Yaakov is one of my favorite PLG advisors and leaders to work with. Over the years, he has consistently developed extensive and meaningful frameworks around onboarding & activation. During our time working together, he advised the growth team from near-zero activation tactics to a fully scaled onboarding & activation journey. The reason why I continue to partner with Yaakov is his dedication to PLG, integrity in providing value to his clients, and his approach to working with people!”